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Home » Industry Focus » Financial Services

Industry Focus

Financial Services

The Financial Services market is extremely fragmented, with geographic, legislative and technology complexities forcing companies to restrict their activities to areas that they truly understand. In the same way that our clients have had to develop a detailed understanding of their own environment, Oxford Consulting has developed a Financial Services practice that has the expertise to offer practical and effective solutions for our customers. We have helped in areas such as:

  • Operational improvement in customer service centres: lowering costs and improving client satisfaction
  • Analysis of the market opportunity for Stakeholder Pensions in the UK
  • Review of performance of US custodian bank network
  • Operational improvement in settlement operations
  • Development and implementation of new sales strategy for global life & pensions company
  • Acquisition support for company expanding its broker network
  • Review of Business Process Outsourcing (BPO) options for European companies, including setting up relationships and monitoring performance
  • Merger support for two major banks, eliminating duplication and identifying best-performing processes to keep